Overview
Consultation and participatory processes required by best practices, as well as laws and regulations, are often challenging and stressful. When cultural and natural resources and issues of identity and heritage are involved, passions can flare. Different perspectives, interests, and personalities can feed into frustrating interactions. Learn or brush up on conflict management, consultation, and negotiation skills through interactive exercises based on real situations involving cultural and natural resources. Gain insight into your personal conflict management styles and consider how to work better with others' styles.
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Participants will receive logistics information by email on how to access the webinar using the Zoom meeting format at least a week prior to the training.
Agenda
Day 1: Fundamentals of Conflict Management and Negotiation
- Key communication skills and exercises
- Basic conflict theory
- 5 keys to interest-based, mutual gains negotiation
Day 2: Building Skills in Conflict Management
- Framing the issues for successful resolution
- Learning your own conflict management styles
- Practicing consensus as a tool for building understanding
Day 3: Interest-Based Consultation and Negotiation
- Designing a consultation for success
- Preparing for consultation and negotiation
Training Curriculum
10-hour webinar
1:00-5:00 p.m. ET each day, including breaks
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1
Welcome Letter
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NPI Welcome Letter
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Faculty
Faculty
Kelly Altizer
Full Bio/CV
Faculty
Faculty
Tanya Denckla Cobb
Full Bio/CV
Participants
This training is suitable for
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Agency, industry, consulting firm, and nonprofit decisionmakers
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Cultural and natural resource project managers
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Public involvement managers
3-day Webinar
Tuesday, April 14, to Thursday, April 16, 2026
1:00-5:00 p.m. ET
Limited to 25 participants
Registration payment
Credit card, debit card, or by PayPal using PayPal as the processor. Contact NPI at [email protected] or 703.765.0100 to submit a purchase order, check, or full-time student ID.
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Get started now
$600.00
Price for Conflict Management (3 days). Click on "Register Now" and then "Pay with PayPal" to pay by credit or debit card or to use PayPal. Course access is limited to the individual registered and enrolled in the course. Additional information on registration/cancellation policy at npi.org/register
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Get started now
$275.00
Full-time student with ID
Additional sessions
Access to registration for additional webinars on Conflict Management: Skill Development for Cultural and Natural Resource Managers will be available closer to the date of each event. Next session date(s):
• Tuesday, September 1, to Thursday, September 3, 2026 (3-day webinar), 1:00-5:00 p.m. ET, limited to 25 participants
Scholarships
Scholarships covering tuition fees for NPI online trainings are available for participants who show a justifiable need for training and tuition assistance. Read more and download the application.
Customized Training
NPI also offers online, on-demand courses and webinar modules as customized training to meet specific organizational needs. They can be tailored to create training at a time convenient to the sponsor. Contact NPI at 703.765.0100 or [email protected] for further information.