Overview

Consultation and participatory processes required by best practices, as well as laws and regulations, are often challenging and stressful. When cultural and natural resources and issues of identity and heritage are involved, passions can flare. Different perspectives, interests, and personalities can feed into frustrating interactions. Learn or brush up on conflict management, consultation, and negotiation skills through interactive exercises based on real situations involving cultural and natural resources. Gain insight into your personal conflict management styles and consider how to work better with others' styles.

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Participants will receive logistics information by email on how to access the webinar using the Zoom meeting format at least a week prior to the training.

Agenda

Day 1: Fundamentals of Conflict Management and Negotiation

  • Key communication skills and exercises
  • Basic conflict theory
  • 5 keys to interest-based, mutual gains negotiation

Day 2: Building Skills in Conflict Management

  • Framing the issues for successful resolution
  • Learning your own conflict management styles
  • Practicing consensus as a tool for building understanding

Day 3: Interest-Based Consultation and Negotiation

  • Designing a consultation for success
  • Preparing for consultation and negotiation

Training Curriculum

10-hour webinar
1:00-5:00 p.m. ET each day, including breaks

  • 1

    Welcome Letter

    • NPI Welcome Letter

Faculty

Faculty

Kelly Altizer

Kelly Altizer is the associate director of operations, Institute for Engagement and Negotiation, providing facilitation, training, community management, and community engagement for projects that cover issues of coastal resilience, agriculture, environmental justice, forestry, and conservation
Full Bio/CV

Faculty

Faculty

Tanya Denckla Cobb

Tanya Denckla Cobb, director, University of Virginia Institute for Engagement & Negotiation; facilitates and mediates community and environmental issues, including facility siting, land use planning, natural resource protection, and heritage preservation
Full Bio/CV

Participants

This training is suitable for

  • Agency, industry, consulting firm, and nonprofit decisionmakers

  • Cultural and natural resource project managers

  • Public involvement managers

3-day Webinar

Tuesday, April 14, to Thursday, April 16, 2026
1:00-5:00 p.m. ET
Limited to 25 participants

Registration payment

Credit card, debit card, or by PayPal using PayPal as the processor. Contact NPI at [email protected] or 703.765.0100 to submit a purchase order, check, or full-time student ID.

  • $600.00

    Price for Conflict Management (3 days). Click on "Register Now" and then "Pay with PayPal" to pay by credit or debit card or to use PayPal. Course access is limited to the individual registered and enrolled in the course. Additional information on registration/cancellation policy at npi.org/register

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  • $275.00

    Full-time student with ID

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Additional sessions

Access to registration for additional webinars on Conflict Management: Skill Development for Cultural and Natural Resource Managers will be available closer to the date of each event. Next session date(s):
Tuesday, September 1, to Thursday, September 3, 2026 (3-day webinar), 1:00-5:00 p.m. ET, limited to 25 participants

Scholarships

Scholarships covering tuition fees for NPI online trainings are available for participants who show a justifiable need for training and tuition assistance. Read more and download the application.

Customized Training

NPI also offers online, on-demand courses and webinar modules as customized training to meet specific organizational needs. They can be tailored to create training at a time convenient to the sponsor. Contact NPI at 703.765.0100 or [email protected] for further information.